Application for New Visa Processing system

Indians applying for US visa can now look forward to a hassle-free process with the US Embassy today announcing a new visa processing system that simplifies fee payment and appointment schedules for the travel document.

For the first time, applicants can schedule their appointments online or by phone by contacting a call centre whose representatives will answer queries of the applicants in English, Hindi, Punjabi, Gujarati, Telugu and Punjabi.


Offcial Website

New Visa Processing System :
The U.S. Embassy and Consulates in India are now introducing a new visa processing system.

New web portal for visa applications
New website link for visa-related FAQ s

3 Easy Steps to Applying for U.S. Visa :
1. First go to (ATLAS portal).
a. All you need to create a user account.
b. Then you are required to fill up your application form.

2. Pay your visa application fees.
a. You can pay Via Electronic Fund Transfer (EFT) or
b.  Also Via mobile phone or
c. If paying through cash mode then at 1,800 Axis and Citibank branches

3. Schedule two separate appointments online or by phone.
a. One is for biometrics collection at an Offsite Facilitation Center (OFC) and
b. And another is for a visa interview at the U.S. Embassy or Consulate.

New Call Centers Numbers:

1· (91-120) 660-2222
2· (91-22) 6720-9400
3· 1-310-616-5424 (calls from the United States)


Concerned call centers :
The concerned call centers are open from morning 8 :00 am till evening  8:00 pm 6 days a week and 9:00 am to 6:00 pm on Sunday.

There are no fees for calling the call center as these are toll free numbers.

Online :
Online Chat is now available through our ATLAS portal during call center hours.

Facebook  link

We take visa-related questions from 11 :00 am to 1:00 pm every Friday during our “Visa Fridays” Facebook chat.

New Offsite Facilitation Centers :

Delhi :
S-1 American Plaza (Hotel Eros managed by Hilton),
International Trade Tower, Nehru Place,
New Delhi – 110019

Chennai :
No. 3, Cenotaph Road,
Chennai – 600018

Kolkata :
Jasmine Tower, 31,
Shakespeare Sarani (1st Floor),
Kolkata – 700017

Hyderabad :
502, Gowra Grand,
S.P. Road,Begumpet,
Secunderabad – 500003

Mumbai :
Trade Center,
Gr. Floor, G Block,
Bandra Kurla Complex,
Bandra East, Mumbai


 Document Delivery :

To pick up your travel documents at one of 33 document pick-up locations in all over in India after you receive an email and/or SMS letting you know that your visa is ready

Contact Address 
U.S. Embassy, New Delhi
Consular Section
U.S. Embassy
Shantipath, Chanakyapuri
New Delhi – 110021

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