Online Process for Block SBI Debit Cum ATM Card

Sometime we misplace our ATM cum debit card or it gets stolen we need to immediately block that card so that it is not misused if it goes into the wrong hands. To block ATM cum Debit  card of SBI you will need to immediately call at their help desk number 1800-112211. When you call this number they will ask for the 16 digit card number its expiration date etc. Most of the time you will not be having these details as you neither remember these details nor have you noted down these details securely.

Block ATM Card :
One can anytime Block one’s SBI ATM cum Debit Card through Online SBI portal, in case a card is lost or stolen.

Monitor these simple procedures to at once block your card :
Step 1 : You can now Login to with your username and password.
Step 2 : Choose “Block ATM Card” link beneath the “e-Services” tab.
Step 3 : Pick out the Account, Below which you want to block your ATM cum Debit Card.
Step 4 : All the Active and blocked cards will be displayed. You will be shown the first 4 and last 4 digits of the card(s).
Step 5 : Decide on the Card, you wish to block and click “Submit”. Authenticate the details and confirm.
Step 6 : Opt for the mode of authentication as either SMS OTP or Profile Password.
Step 7 : look out for the next screen, enter the OTP password /Profile password as chosen earlier and Click “Confirm”.
Step 8 : An accomplishment message would be displayed with a Ticket No. after successful blocking of your ATM cum Debit Card. Note this Ticket No. for future reference.

Login Here

Kindly confirm the following before logging in :
a) The base URL address on the address bar of your internet browser begins with “https”; the letter ‘s’ at the end of “https” means ‘secured’.
b) Search for the padlock symbol both in the address bar or the status bar (mostly in the address bar) but not within the web page display area. Confirm the security certificate by clicking on the padlock.
c) Check that address bar has turned to green indicating that the site is secured with an SSL Certificate that meets the Extended Validation Standard.(Available in IE 7.0 and above, Mozilla Firefox 3.1 and above, Opera 9.5 and above, Safari 3.5 and above, Google chrome).
d) Kindly never enter login or other sensitive information in any pop up window.

Beware of Phishing outbreaks :
1) Kindly note that Phishing is a falsified attempt, generally made through email, phone calls, SMS etc seeking your private and confidential information.
2) Please remember State Bank or any of its representative never mails you email/SMS or calls you over phone to get your personal information, password or OTP SMS (high security) password. Any kind of such e-mail/SMS or phone call is an attempt to fraudulently withdraw money from your account through Internet Banking. Never respond to such email/SMS or phone call. Please report immediately on reportif you receive any such email/SMS or Phone call. Please lock your user access immediately, if you have accidentally revealed your credentials.Click here to lock.
3)  More information tips
4)  By ticking on “ Continue to Login ” button, you agree to the Terms of Service (Terms & Conditions) of usage of Internet Banking of SBI.

Regarding Phishing (Potential Security Threats) :
As we all know that ‘Phishing’ is a common form of Internet piracy. It is deployed to steal users personal and confidential information like bank account numbers, net banking passwords, credit card numbers, personal identity details etc. Later the perpetrators may use the information for siphoning money from the victim’s account or run up bills on victim’s credit cards. In the worst case one could also become the victim of identity theft. A few customers of some other Indian banks have been affected by the attempt of phishing in early 2006.

We would suggest you to be beware of policies in a ‘Phishing’ attack, do’s and don’ts in sharing of personal information and the action to be taken in case you fall prey to a phishing attempt.

a) Generally Phishing attacks use both social engineering and technical duplicity to steal customers’ personal identity data and financial account details.
b) Normally Customer receives a fraudulent e-mail seemingly from a legitimate Internet address.
c) The email attracts the customer to click on a hyperlink assigned in the mail.
d) Just a Click on the hyperlink directs the customer to a fake web site that looks similar to the genuine site.
e) Mostly the email will either promise a reward on compliance or warn of an impending penalty on a non compliance.
f)  The user is asked to update his personal information, such as passwords and credit card and bank account numbers etc.
g) Once the user specifies personal details in good faith. Clicks on ‘submit’ button.
h) Customer then gets an error page.
I) Customer becomes a victim to the phishing attempt.

Dont’s :
1. Kindly do not click on any link which has come through e-mail from an unknown source. It may contain malicious code or could be an attempt to ‘Phish’.
2. Please do not specify any information on a page which might have come up as a pop-up window.
3. Just don’t share your password over the phone or in reply to an unsolicited request over e-mail.
4. Forever be sure that sensitive information like password, PIN, TIN, etc are strictly confidential and are not known even to employees/service personnel of the Bank. You should therefore, never disclose such information even if asked for.

Do’s :
1. Be sure to always logon to a site by typing the proper URL in the address bar.
2. Kindly provide  your user id and password only at the authenticated login page.
3. Make sure that before providing your user id and password that the URL of the login page starts with the text ‘https://’ and is not ‘http:// ‘.The ‘s’ stands for ‘secured’ and indicates that the Web page uses encryption.
4. Simultaneously also look for the lock sign (lock icon) at the right bottom of the browser and the verisign certificate.
5. Specify all your personal details over phone/Internet only if you have initiated a call or session and the counterpart has been duly checked by you.
6. Kindly make a note of it that the bank would never ask you to verify your account information through an e-mail.

Safety procedures if you have accidentally revealed password/PIN/TIN etc :
once you feel that you have been phished or you have given your personal information at a place you should not have, kindly conduct the following immediately as a damage mitigation measure.
a) Kindly lock your user access immediately using ‘Lock User Access’ option given on the home page
b) Please report to the bank by clicking on the link Report Phishing
c) Look for your account statement and ensure that it is correct in every respect.
d) Report any inaccurate entries to the bank.
e) Make sure to use the other compensatory controls provided by the bank like setting the limits for demand draft and trusted third parties to zero, enabling high security, etc to minimize the risk.


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